Please include name, email, phone, job title.requester, department, developer, ASE, portfolio manager, product manager Are impacted (directly or indirectly) by the product. Moved this past fall to be an ITS Global software under BYUĪ person or group of people who have an interest in the product and its success. Please include name, email, phone, job Classroom & Lab Technologies.The person who can make the ultimate decisions for the product - funding, road map, vision, governance and retirement. The process for incident/maintenance communication for I-Learn products and the roles of portfolio managers and system owners is highlighted in the IT Incident Management and IT Change Management documents which are linked here. Path for Interface issue - upgrades, bugs.Path for back end issue - upgrades, bugs.When do the owner, stakeholders, employees and students need to be notified?.Communication paths for product changes and emergencies,…
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